Privacy & Policy

1. Introduction

Evo Energy Technologies Pty Ltd (“EvoET”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, store and disclose your personal information when you interact with our website, products, and services.

By accessing or using our website, you agree to this Privacy Policy.

2. Information We Collect

We may collect personal and non-personal information in several ways, including when you:

• Visit our website or contact us via web forms, phone, or email
• Request information about our products, services, or solutions
• Register for an event, download materials, or subscribe to updates
• Engage with us on social media or through our trade partners

The types of information we may collect include:

• Personal Information: name, company name, position, email address, phone number, and address
• Technical Information: IP address, browser type, device information, and website usage statistics
• Other Information: any details you provide voluntarily through communications or feedback

3. How We Use Your Information

EvoET uses collected information to:

• Respond to enquiries and provide customer support
• Process orders, service requests, and registrations
• Send marketing communications, company updates, and event invitations (where consent has been provided)
• Improve our website, products, and customer experience
• Meet our legal, regulatory, and operational obligations

You may opt out of marketing communications at any time by following the unsubscribe link or contacting us directly.

4. Disclosure of Information

We may share your personal information with:

• Trusted third-party service providers (such as website hosting, marketing, CRM, webchat and IT support)
• Industry partners and contractors assisting with installations or support
• Regulatory authorities, if required by law

We take reasonable steps to ensure these third parties protect your information in accordance with applicable privacy laws.

5. Data Storage and Security

We store your personal information securely, using physical, electronic, and managerial safeguards to prevent misuse, loss, or unauthorised access.
While we take all reasonable precautions, please note that no data transmission over the internet can be guaranteed as 100% secure.

6. Cookies and Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to improve site functionality and user experience.
Cookies may collect anonymous data such as your IP address and browsing behaviour. You can disable cookies in your browser settings; however, this may affect website functionality.

7. Access and Correction

You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate, incomplete, or outdated.
To make a request, please contact us using the details below.

8. International Data Transfers

Some of our third-party service providers may store or process information outside Australia.
We take reasonable steps to ensure that any overseas recipients handle your personal information in compliance with Australian privacy standards.

9. Changes to This Policy

EvoET may update this Privacy Policy from time to time to reflect changes in legislation, technology, or our practices. The most recent version will always be available on our website, with the updated date noted at the top of the page.

10. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact us:

Evo Energy Technologies Pty Ltd
Address: 12 Gliderway St, Bundamba, QLD 4304
Phone: 1300 012 471
Email: [email protected]
Website: www.evoet.com.au

We will respond to your enquiry within a reasonable timeframe.